Voicemiddleeast.com offer users the convenience of purchasing our products such as (concert tickets, artists merchandise and etc.) through a third party online payment agency.
Users availing the online payment are required to thoroughly read and understand the process mentioned during the transaction. Users are understood to have the knowledge and know-how on doing the said transaction – in case of any issues during / inline with the online payment feature, Voicemiddleeast.com will provide a means to let you contact the third-party agency but will not be liable to any loss or to troubleshoot the issue in the abovementioned.
Voicemiddleeast.com does not offer cancellation of any products such as (concert tickets, artists merchandise and etc.) purchased through the third party online payment agency or through any physical/external outlets except if any events are postponed or cancelled.
In such a case wherein an event/concert/activity is cancelled, refunds will be claimed by personally going to Voice Middle East office and present your proof of purchase related to the said event/concert/activity.
For purchases made through the online payment gateway using credit cards, refunds will be returned through the same mode of payment and is subject to a specific number of working days for the card to be debited within the terms mentioned above.